Steps
- 1
Sign in to your account → open Settings/Account → find the Membership or Subscription section → follow the on-screen cancel prompts
- 2
Subscribed through the iOS or Android app instead? Cancel there — Settings → your name → Subscriptions (iOS), or Play Store → Payments & subscriptions (Android)
Heads up — Cancel at least 24 hours before your renewal date — 23andMe+ Premium is non-refundable, but you keep access through the end of the billing cycle you already paid for. Trouble finding the option? Email customercare@23andme.com.
If 23andMe+ Premium charges you again after you've cancelled, dispute it with your card issuer — you now have this guide as your proof of the cancellation steps. Skycopia's Protection feature also watches every cancelled subscription and flags a zombie rebill automatically.
Set up Protection free→FAQ
How do I cancel 23andMe+ Premium?
Cancel 23andMe+ Premium online at https://customercare.23andme.com/hc/en-us/articles/10327142222359-Canceling-your-23andMe-Premium-Membership.
How hard is it to cancel 23andMe+ Premium?
Skycopia rates cancelling 23andMe+ Premium as easy — it takes 2 steps.
What should I watch out for when cancelling 23andMe+ Premium?
Cancel at least 24 hours before your renewal date — 23andMe+ Premium is non-refundable, but you keep access through the end of the billing cycle you already paid for. Trouble finding the option? Email customercare@23andme.com.
Skip the manual work next time.
Skycopia finds every recurring charge in your bank history — including the ones you forgot about — and hands you a playbook like this one for each. Free audit, no credit card.
The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.
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