How to Cancel Bay Alarm Medical
Skycopia rates Bay Alarm Medical as hard to cancel, and you'll have to call. Expect hold time and at least one discount offer before anyone will process it.
Cancellation line: 1-877-522-9633
Cancelling is the easy part — making it stick is the hard part. Skycopia watches the charge from both sides: a nudge before the renewal date so you don't miss your window, and an alert if Bay Alarm Medical bills you again after you've cancelled. It reads your bank data and keeps you on top of your cancellations and subscriptions.
Set up cancellation alertFree to set up — no card needed. Or run your free audit instead.
Ready to cancel it yourself? Sky can walk you through it one step at a time — or just read the steps below.
Cancellation steps
- 1
Call 1-877-522-9633 (8am–5pm PST) — have your device serial numbers and current plan handy; there's no email option for a standard cancellation
- 2
Power down any in-home base unit/wearable buttons before shipping — Bay Alarm Medical doesn't provide a return box or prepaid label, so pack it yourself and ship to Bay Alarm Medical, 1140 Galaxy Way Suite #150, Concord, CA 94520
- 3
Get a tracking number with a postmarked date — your account only closes once the returned device is received and inspected, and any refund is calculated from that postmark date
- 4
Cancelling because of a death in the family? That's the one case with a self-serve option: the Bay Alarm Medical app or online dashboard has a direct cancellation flow, no call needed
Or have Sky walk you through it one step at a time, with the right page open beside this one, warning you before the retention offer — then watch your bank data to confirm the charge actually stopped.
What they'll try to keep you
Online self-cancel only exists for a death-in-the-family reason (via the app or dashboard) — every other cancellation is handled live by a Customer Care Advocate who walks through power-down and return instructions before closing the account.
Say this: “I want to fully cancel my service — please confirm the return address and exactly what I need to ship back to close my account and start my refund.”
Charged again after cancelling? Dispute it with your card issuer — the steps above are your proof you cancelled, and the date you did it. Skycopia flags a zombie rebill the moment it lands, so you catch it inside the dispute window instead of six months later.
Set up ProtectionFAQ
How do I cancel Bay Alarm Medical?
Cancel Bay Alarm Medical by phone at 1-877-522-9633.
How hard is it to cancel Bay Alarm Medical?
Skycopia rates cancelling Bay Alarm Medical as hard — it takes 4 steps.
What should I watch out for when cancelling Bay Alarm Medical?
Budget 2-3 weeks for the whole process (shipping + inspection) before the account actually closes — any service charges billed during that window are refunded automatically once it's done, but only back to the postmark date on your returned box, so ship it promptly. Wearable buttons/lockboxes only need to go back if you're cancelling inside the 15-day trial.
What will Bay Alarm Medical offer me to stay?
Online self-cancel only exists for a death-in-the-family reason (via the app or dashboard) — every other cancellation is handled live by a Customer Care Advocate who walks through power-down and return instructions before closing the account. Say: "I want to fully cancel my service — please confirm the return address and exactly what I need to ship back to close my account and start my refund."
Skip the manual work next time.
Skycopia finds every recurring charge in your bank history — including the ones you forgot about — and hands you a playbook like this one for each. Free audit, no credit card.
The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.
Run your free audit→