How to Cancel Medical Guardian
Skycopia rates Medical Guardian as hard to cancel, and you'll have to call. Expect hold time and at least one discount offer before anyone will process it.
Cancellation line: 800-313-1191
Cancelling is the easy part — making it stick is the hard part. Skycopia watches the charge from both sides: a nudge before the renewal date so you don't miss your window, and an alert if Medical Guardian bills you again after you've cancelled. It reads your bank data and keeps you on top of your cancellations and subscriptions.
Set up cancellation alertFree to set up — no card needed. Or run your free audit instead.
Ready to cancel it yourself? Sky can walk you through it one step at a time — or just read the steps below.
Cancellation steps
- 1
Call 800-313-1191 and select the "cancellation" option
- 2
Leasing your device? Mail it back within 30 days of cancelling or Medical Guardian charges a one-time unreturned-equipment fee (up to $350 for most systems, up to $150 for Alert 911)
- 3
Bought your device instead? You'll get a Cancellation Letter to sign and return — that's what triggers your refund, not the equipment itself
Or have Sky walk you through it one step at a time, warning you before the retention offer — then watch your bank data to confirm the charge actually stopped.
What they'll try to keep you
There's no online self-cancel button — an agent handles it live by phone, confirms you're past the 90-day minimum commitment, and walks through what you need to return or sign to get your refund started.
Say this: “I want to fully cancel my service — please confirm my refund amount and exactly what I need to return or sign to get it processed.”
Charged again after cancelling? Dispute it with your card issuer — the steps above are your proof you cancelled, and the date you did it. Skycopia flags a zombie rebill the moment it lands, so you catch it inside the dispute window instead of six months later.
Set up ProtectionFAQ
How do I cancel Medical Guardian?
Cancel Medical Guardian by phone at 800-313-1191.
How hard is it to cancel Medical Guardian?
Skycopia rates cancelling Medical Guardian as hard — it takes 3 steps.
What should I watch out for when cancelling Medical Guardian?
There's a 90-day minimum commitment — cancelling before that isn't accepted. Past it, any prepaid monitoring beyond the first three months is refunded minus a restocking fee, but processing takes up to 30 days after they receive either your equipment or the signed cancellation letter.
What will Medical Guardian offer me to stay?
There's no online self-cancel button — an agent handles it live by phone, confirms you're past the 90-day minimum commitment, and walks through what you need to return or sign to get your refund started. Say: "I want to fully cancel my service — please confirm my refund amount and exactly what I need to return or sign to get it processed."
Skip the manual work next time.
Skycopia finds every recurring charge in your bank history — including the ones you forgot about — and hands you a playbook like this one for each. Free audit, no credit card.
The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.
Run your free audit→