Steps
- 1
Direct/classic subscription: sign in on a computer (not the mobile app or mobile site) → click your learning language in the top toolbar → My Account → under "Your products" select Turn Off Auto Renew
- 2
Sapphire subscription: log in through a web browser → profile icon (top right) → Account Settings → Manage subscription → Cancel subscription
- 3
Subscribed through the Apple App Store or Google Play instead? Cancel there — Rosetta Stone can't cancel an app-store purchase for you
Heads up — Cancelling a direct/classic subscription online only works from a computer browser, not the mobile app or mobile site. Call 1-800-ROSETTA (1-800-767-3882) or email support if you get stuck.
If Rosetta Stone charges you again after you've cancelled, dispute it with your card issuer — you now have this guide as your proof of the cancellation steps. Skycopia's Protection feature also watches every cancelled subscription and flags a zombie rebill automatically.
Set up Protection free→FAQ
How do I cancel Rosetta Stone?
Cancel Rosetta Stone online at https://support.rosettastone.com/cancel-your-subscription/ or by phone at 1-800-767-3882.
How hard is it to cancel Rosetta Stone?
Skycopia rates cancelling Rosetta Stone as medium — it takes 3 steps.
What should I watch out for when cancelling Rosetta Stone?
Cancelling a direct/classic subscription online only works from a computer browser, not the mobile app or mobile site. Call 1-800-ROSETTA (1-800-767-3882) or email support if you get stuck.
More cancellation guides
See all cancellation guides →Skip the manual work next time.
Skycopia finds every recurring charge in your bank history — including the ones you forgot about — and hands you a playbook like this one for each. Free audit, no credit card.
The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.
Run your free audit→