🌐medium to cancel

How to Cancel Geni Pro

Skycopia rates Geni Pro as medium to cancel, though you can do it yourself online. Expect some friction and probably an offer to stay, not a one-click exit.

Cancelling is the easy part — making it stick is the hard part. Skycopia watches the charge from both sides: a nudge before the renewal date so you don't miss your window, and an alert if Geni Pro bills you again after you've cancelled. It reads your bank data and keeps you on top of your cancellations and subscriptions.

Set up cancellation alert

Free to set up — no card needed.

Don't want Skycopia's automatic cancellation and tracking features?

Manual cancellation steps

SWalk me through it
  1. 1

    Log in at geni.com → Account Settings → Geni Premium Account

  2. 2

    Click "Make changes to your Geni Pro Subscription" → check "Cancel automatic renewals" → Save Changes

  3. 3

    Paid via PayPal instead? Log in to PayPal → Account → History → Subscriptions → find Geni → Cancel Subscription

Or have Sky walk you through it one step at a time, with the right page open beside this one — then watch your bank data to confirm the charge actually stopped.

Charged again after cancelling? Dispute it with your card issuer — the steps above are your proof you cancelled, and the date you did it. Skycopia flags a zombie rebill the moment it lands, so you catch it inside the dispute window instead of six months later.

Set up Protection

FAQ

How do I cancel Geni Pro?

Cancel Geni Pro online at https://help.geni.com/hc/en-us/articles/229706147-How-do-I-cancel-my-premium-subscription.

How hard is it to cancel Geni Pro?

Skycopia rates cancelling Geni Pro as medium — it takes 3 steps.

What should I watch out for when cancelling Geni Pro?

Cancellation requests are processed within about 5 business days and you'll get a confirmation email — don't assume it's off until that arrives. On a free trial? The same subscription screen has a separate "Cancel my trial" checkbox instead. Trouble finding the option? Email subscriptions@geni.com — Geni publishes no support phone line.

Skip the manual work next time.

Skycopia finds every recurring charge in your bank history — including the ones you forgot about — and hands you a playbook like this one for each. Free audit, no credit card.

The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.

Run your free audit