What is the Geni Pro charge on your bank statement?
That line item is Geni Pro — a genealogy & dna service billed as a recurring charge. If you (or someone who shares your account) signed up at some point, it's most likely legitimate. Below: how to recognize it, and what to do if you want it gone.
Usually appears on statements as
GENI.COMGENI PRO🔍 Skycopia uses these same payee patterns to spot Geni Pro in real bank data — the founder's own audit flagged $19,207/yr across 62 recurring charges.
Don't recognize it? Check these first
- Someone else in the household. A partner or family member on a shared card is the most common explanation for a "mystery" recurring charge.
- A free trial that converted. Geni Pro's own sign-up flow involves a trial — the first charge is often the trial quietly ending. Set a trial reminder next time.
- A price you don't remember agreeing to. Subscriptions creep upward quietly. If the amount looks bigger than you remember, it probably is — see which services raised prices.
- Charged twice, or charged after you cancelled. Both are disputable. Contact Geni Pro first if you have an account; otherwise go straight to your bank — here's exactly how to dispute a charge.
Want the charge gone?
Cancelling Geni Pro is rated medium — you can cancel it yourself online. The full walkthrough covers all 3 steps, including what they'll offer you to stay.
FAQ
What is the Geni Pro charge on my bank statement?
Geni Pro is a genealogy & dna service. Its charges usually appear on statements containing "GENI.COM", "GENI PRO". If you or someone in your household has a Geni Pro account, this is most likely a legitimate recurring charge.
How do I stop Geni Pro from charging me?
Cancel the subscription — you can cancel it yourself online. Skycopia rates it medium to cancel and has a step-by-step guide with the exact 3-step walkthrough.
Can I dispute a Geni Pro charge?
Yes — if the charge landed after you cancelled, or you never signed up at all, dispute it with your bank or card issuer. If you do have an account, contact Geni Pro first: a duplicate or post-cancellation charge is usually refunded faster by the merchant than through a formal dispute.
Why did Geni Pro charge me after a free trial?
Free trials convert to a paid subscription automatically unless cancelled before the trial ends — the first charge is the trial ending, not an error. Cancellation requests are processed within about 5 business days and you'll get a confirmation email — don't assume it's off until that arrives. On a free trial? The same subscription screen has a separate "Cancel my trial" checkbox instead. Trouble finding the option? Email subscriptions@geni.com — Geni publishes no support phone line.
Never google a mystery charge again.
Skycopia reads your bank history and names every recurring charge — including the ones hiding behind cryptic statement codes — then flags the duplicates, price hikes, and zombie rebills for you. Free audit, no credit card.
The founder's own audit flagged $19,207/yr — real numbers, July 2026. Yours will vary; that's the point.
Run your free audit→